# 2.4.2.Conversation Filter

**Pancake has conversation filters for you to use according to your needs**

&#x20;**1.Show all:** Show all conversations in the interface<img src="/files/vkKygc7CHhhoBsFvolV1" alt="" data-size="line">

**2.Unread filter:** filters new unread conversations. Conversations are marked in orange.<img src="/files/5N6WKSFNumwVgx3TRO3Y" alt="" data-size="line">\
**3.Filter comments**

<figure><img src="/files/CxazSBmVkHtq3gE8X8bw" alt="" width="447"><figcaption></figcaption></figure>

**4.Message filtering:** conversation filtering is messaging<img src="/files/QlIqZ98sZAkxQiGPG7SQ" alt="" data-size="line">

**5.Filter conversations with Phone NumberNumbers.** <img src="/files/bHMKSo6d0LLBZUfsDKD7" alt="" data-size="line">

**6.Filter without Phone Number.** <img src="/files/2q9jZOijlzSGvOCxykcv" alt="" data-size="line">

**7.Filter Unanswered** (conversations where the last responder was a customer)

**8.Filter by time period.**

**9.Filter by article or filter by staff assigned to the conversation** and filter Filter by conversation tag You can use dual filters

<figure><img src="/files/XP9TzzMkNyfMSBqlaAzu" alt="" width="332"><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://pancake-crm.gitbook.io/pancake-crm_en/ii.-pancake/2.4.-manage-comments-and-messages/2.4.2.conversation-filter.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.